Privacy Policy

Last updated: 8/21/2025

We collect only what we need to operate the Service, including account information and call metadata.

Data we process

• Account details (name, email), billing via Paddle
• Call logs, recordings, and transcripts where permitted by law and configured by you
• Configuration data (FAQs, hours, routing)

Sharing

We use trusted processors: Twilio (telephony), ElevenLabs (voice), Calendly (scheduling), Paddle (billing).

Security

Encryption in transit, restricted access, and regular monitoring.

Your rights

Contact support@calldesk.app to access, correct, or delete your data.